Online ordering

Your orders. Your customers. Your margin.

Take collection and delivery orders direct, without handing a big cut to the marketplace apps.

  • From £99/mo
  • No set-up fee
  • No long contract
Chef boxing a pizza next to a tablet showing new orders
0%commission on your own orders

At a glance

What is online ordering for a takeaway or restaurant?

Online ordering lets customers order and pay from your own website and app for collection or delivery, instead of through a marketplace. With Hungrrr, orders arrive on your tablet or printer already paid, you keep the customer relationship, and there is no marketplace commission on direct orders.

Order types
Collection, delivery
Commission
0%
Payments
Apple Pay, Google Pay, cards
Cost
£99/mo + small per-order fee

Every way your customers like to order.

Collection

Customers pick a time and pay upfront, and the food's ready when they arrive.

Delivery

Take orders on your own website and app, then deliver with your own drivers or let our delivery partners drop them off.

Card & wallet payments

Apple Pay, Google Pay and cards, paid out to your account.

Busy-night controls

Pause ordering or push back times with one tap when the kitchen's slammed.

Straight to the kitchen

Orders arrive on a tablet or printed ticket. No re-keying.

Your dashboard

Everything in one place.

See orders, revenue and customer groups at a glance, update your menu in seconds and pause ordering when the kitchen is slammed.

  • Live orders and sales
  • Edit menus and prices instantly
  • Know your regulars

Built for a Friday-night rush.

Kitchen

Orders land where you cook.

New orders pop up on your tablet with a sound, ready to accept. Print a ticket if you prefer paper. Nothing to type in twice.

  • Loud new-order alerts
  • Optional ticket printer
  • Mark orders ready with one tap

Delivery

Your areas, your rules.

Draw delivery zones around your shop and set a fee and minimum order for each. Or keep it collection-only. It's your call.

  • Zones by distance from your shop
  • Different fees and minimums per zone
  • Switch delivery on and off any time

Payments

Paid upfront, paid to you.

A quick checkout with the payment methods people already use. The money goes to your bank, not through a marketplace.

  • Apple Pay, Google Pay and cards
  • Fewer no-shows on collection
  • Secure payments as standard

How an order flows

  1. Customer orders

    From your website or app, and pays upfront.

  2. You accept it

    It appears on your tablet. Accept, cook, and mark it ready.

  3. Money hits your bank

    No marketplace commission taken off the top.

Questions

What is the difference between online ordering and a delivery app?

A delivery app is a marketplace that charges commission and owns the customer relationship. Online ordering runs on your own website and app, so you keep the customer and the margin.

How long does it take to set up online ordering?

Most takeaways are taking orders within days. We load your menu and set everything up for you.

Do I need my own delivery drivers?

You can use your own drivers, or offer collection only. You set the delivery areas and fees.

How do I get paid?

Card payments go straight to your account, usually within a couple of working days.

What equipment do I need?

A tablet or a phone is enough to receive orders. You can add a ticket printer if you like.

Can I pause orders when we're slammed?

Yes. Pause ordering or push back collection times with one tap.

Does it work with my marketplace apps?

Hungrrr is kept simple on purpose: orders arrive on a tablet or printer, not through marketplace integrations. If you need those, Popmenu is the better fit.

Ready to take more orders?

Live in days. £99 a month. No long contract. Cancel with 30 days' notice.

Get started with Hungrrr

Tell us about your place and our UK team will call you within one working day to talk it through and book your set-up.

  • No set-up fee
  • No long contract
  • Live in days

Prefer to talk now? Message us on WhatsApp.