The rise of online ordering in stadiums

How can customers order online at an event?

Table Ordering 

Using hungrrr’s feature-rich technology, a customer can quickly order food straight to their seat in the stadium or to their table at an event. 

Ordering directly from the stadium's very own branded app and website, customers can simply scan a QR code which they can scan to take them straight to their online ordering system.

Hospitality Suites

Hospitality suites can make use of the pre-ordering function by giving their guests time in advance to select what food/drink they would like, helping to largely assist with the organisation and allowing adequate time for guests to select their food and drink.

Events and Functions

With an online ordering system, fans can order directly to their seats by scanning a QR code which will take them straight to the stadium's website or app to order online, where they can choose exactly what they want in advance and have the food/drink delivered straight to their seat. If they choose however to collect it from the vendor/kiosk at the event, it will also cut down queueing times as well due to the simple fact that the fan will not have to wait a long time to order their food, they can simply just walk over to the vendor and pick up their order and head straight back to their seat.

Customers are also able to, for example, pre-order their merchandise from the club shop and pick it up from a kiosk before a game! This will also cut down queueing times, meaning they can quickly pick up their order before heading straight to enjoy the game.

What kind of stadiums use online ordering

There is a massive array of stadiums that choose to use online ordering in their business approach, it can vary from sports events such as professional football and rugby or cricket to concerts or music festivals, which may choose to use online ordering to help solve several issues that could be caused such as overcrowding in certain areas!

You can also find different events choosing to use online ordering, including racing events such as Formula 1 which will be able to easily deliver food straight to a fan’s seats after they have placed an order!

Stadiums that use hungrrr as their solution for online ordering

Hungrrr is offering a cutting-edge service for stadiums that are looking to include online ordering in their business approach. We have a diverse collection of stadiums and events that we have worked with and currently offer this service to.

Hungrrr has worked with professional football clubs such as Wigan Athletic FC, AFC Fylde and Sunderland A.F.C. The service that hungrrr provides has also been used by events such as The Glasgow Euro Fanzone. Hungrrr is able to use the technology and system on lots of different types of events and is also able to adapt to requirements that a business may have for their event.

Why have clients signed up with hungrrr?

There are many reasons that, for example, a football club would choose to sign up with hungrrr. These include:

• They have a flexibility that is not available within other ordering systems.
• The venue’s finished product will be white-label and designed to their requirements, each venue can have a unique design.
• Increasing merchandise sales by putting them on a website for fans to be able to order at the arena.
• Customers can able to pre-order for hospitality suites/events, making preparing the food/drinks for the customers a lot more organised.
• Hungrrr offers a low-cost solution to an ordering system.
• We are integrated with trusted operating system provider Bleep.

Why do fans want to use online ordering solutions?

Fans have begun to use the systems provided to them by events to order food directly to their seats as it offers a large combination of benefits for the fans. These include:

• Fans can even have their food delivered straight to their seats, meaning that they will not miss a single goal, lyric, or try! This is a massive benefit as customers who will be able to use the online ordering service at the event once, will almost certainly use it again due to how streamline, allowing them to watch the game free of disruption.
• Any queuing times will be cut down significantly if a fan is collecting their order from a kiosk as fans will not have to wait in line to order their food. 
• The online ordering system will allow the customer to have a detailed look at the menu, so the customer will be able to take their time ordering and have a much more comfortable experience whilst ordering.
• Customers can use multiple payment methods, they could choose to use Apple Pay or Google Pay, choose to manually enter their card details or pay by cash.
• Fans can also pre-order merchandise before the event to pick up from a kiosk during the event.

Benefits of online ordering to stadiums:

Using online ordering in your business approach doesn’t just benefit the fans or customers purchasing food or drink from the event, it also benefits the business/event organiser who has chosen to use online ordering at their event. These include:

• You can create a generally safer environment for your staff with less hectic queuing at busy events.
• Staff can have a more organised time with orders whilst also increasing staff efficiency. 
• Online ordering will also encourage more orders to be placed, for example, at a football match, more orders will be placed throughout the whole duration of the game, rather than just at half-time and full-time.
• Detailed reporting is available on hungrrr’s technology which allows you to quickly generate sales reports from the event which can assist the business in planning for future events.
• Quick and easy set-up will allow you to have the online ordering ready with plenty of time before the event!

How to set up online ordering

If you feel that you would be interested in using an online ordering system for your next event, then hungrrr may just be the perfect fit for you! If you would like to get in contact with the team, then speak to our team today!